SUPPORT

How can we help?

Fast answers for processing, saving, sharing, and your Lifetime purchase.

Videos stay on your device

Video Toolbox processes selected media locally. There is no account, upload service, advertising, or tracking.

✓ On-device processing

If an export fails

Check that your iPhone has enough free storage for both the source and exported file.
Try Quick Compress or H.264 if the source format is not supported by the selected option.
Keep Video Toolbox open until processing finishes.
Restart the app and retry with a shorter clip if the source is unusually large.

Your original video is never modified.

Saving and sharing

Save to Photos

Photo add permission is requested only after you choose Save to Photos. You can also save to Files or use the iOS share sheet.

Share Extension

In Photos or Files, choose Share, then Video Toolbox. One video or compatible file can be handed to the app at a time.

Lifetime purchase

Lifetime is a one-time, non-consumable purchase — not a subscription. If you already bought it, open the purchase screen and choose Restore Purchases while signed in to the same Apple Account.

Billing and refunds are handled by Apple through the App Store.

Compatibility

Video Toolbox requires iOS 16.4 or later. Available codecs, HDR handling, and export limits can vary with the device and source video.